Frequently Asked Questions

We know that navigating your project can come with a few questions along the way. Our FAQ section is here to provide you with quick, clear answers to everything from product details to installation processes. If you can’t find what you’re looking for, our team is always happy to help, so just reach out!

HAVE A QUESTION ?

Our payment terms vary depending on the type of project:

 

Residential & Direct-to-Client Projects

For all residential or private client work, we require:

  • 50% deposit upon project approval
  • 50% balance upon completion of installation

This allows us to secure materials, commence manufacturing, and deliver your project efficiently.

 

Commercial Projects & Contracted Work

For all commercial contracts or purchase order (PO) based projects, payment terms are:

  • Determined by the contract
  • Structured to support the best outcome for both the project and all parties involved

We’ll work with you to ensure clear terms are established and agreed upon at the start of each project.

Let us know if you need a custom arrangement, we’re always happy to discuss the best approach for your project.

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