Warranty
To maintain the validity of your Reillys warranty, it is crucial to follow the cleaning and care guidelines outlined in the sections below. These detailed instructions specify the recommended practices for each product, helping you preserve their quality, performance, and functionality. By following these care standards, you not only safeguard the longevity and aesthetic appeal of your items but also ensure full access to the benefits of your warranty. For specific timeframes and further details, please refer to the Warranty Document provided by your Project Manager at the completion of your project with Reillys.
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Contact UsBefore operating your curtain and track system, ensure that the curtain hooks are securely attached to the track’s runners. These hooks, located at the top of the curtain heading, fit into the runners housed within the track profile. For most installations, this will be completed by a REILLYS installation specialist unless you have opted for a supply-only service.
Once installed, you can open or close the curtains by gently sliding the fabric along the track. Use the fabric edge to guide the curtain in the desired direction or a flick stick (curtain wand) if purchased. Avoid tugging or pulling the tracks with force, as this may damage the runners. If the track runners appear jammed, please contact us immediately to resolve the issue to avoid risking further damage.
Curtain tracks should only be used for their intended purpose of supporting curtains. Do not use them to hang additional items or apply excess force when opening or closing the curtains.
Important Care Notes:
– Mistreatment, misuse, abuse, alterations, or damage to the tracks will void any warranty claims.
– Ensure no clothing or body parts become caught in the tracks to prevent injury or damage.
– Use the unit only as intended. Improper use may endanger the user and will void the guarantee.
Proper maintenance of your curtains will ensure their beauty and functionality are preserved for years to come. To achieve this, it is vital to follow the correct cleaning and care practices for the specific materials used in your curtains.
Preparation Before Cleaning
Before undertaking any form of cleaning or laundering, always ensure that:
– All curtain hooks, rings, trims, and other hardware elements are removed to prevent damage during the cleaning process.
– The sewn-in care label on each REILLYS curtain is consulted for fabric-specific cleaning instructions. These labels provide essential cleaning guidelines tailored to the materials used in your curtains.
For further details about fabric care standards and instructions, refer to our comprehensive Fabric Care Code section.
Care & Cleaning Recommendations
Following these maintenance tips will keep your curtains looking their best and functioning effectively:
1. Regular Dusting
– Dust your curtains regularly to prevent the accumulation of dirt and debris.
– Use a feather duster, or carefully employ a vacuum with a clean brush attachment for more thorough dust removal.
2. Spot Cleaning
– For small stains or marks, spot clean the affected area using a damp cloth and a mild cleaning solution. Always test any cleaning solution on an inconspicuous area first to ensure it does not damage or discolour the fabric. Avoid vigorous rubbing to protect the fabric’s integrity.
3. Annual Steam Cleaning (standard polyester fabrics only)
– Steam cleaning is recommended once a year to freshen up heavy-use curtains and prolong their lifespan. Use a handheld or professional steamer suitable for fine fabrics to carefully remove dust, allergens, and impurities without causing damage.
Please note: this does not apply to all fabrics. REILLYS curtains are made from a range of premium fabrics, each requiring unique care. Be sure to adhere to the specific guidelines outlined in the Fabric Care Codes to prevent shrinkage, colour fading, or damage to delicate materials.
Important Notes
– Avoid harsh chemicals, abrasive tools, or excessive moisture, as these can cause fabric deterioration or damage to colour and texture.
– Professional cleaning services may be required for certain fabric types or in cases involving persistent stains and delicate materials.
– Regular maintenance protects not only the aesthetic appeal of your curtains but also their structural performance, ensuring long-term satisfaction.
For detailed information on fabric-specific care practices, refer to the Fabric Care Code guidance located at the bottom of this page.
Proper track maintenance is essential to ensure the longevity, functionality, and appearance of your system. Follow these recommendations to keep your tracks operating smoothly and looking their best:
Regular Cleaning
To maintain the performance and aesthetics of your track systems, clean them regularly using the following steps:
– Dusting and Vacuuming: Use a soft cloth or a brush attachment on a vacuum cleaner to remove dust and debris from the tracks. Regular dusting prevents the accumulation of grime, which may hinder proper operation over time.
– Wipe Down: For more stubborn dirt, gently wipe the tracks with a damp cloth, taking care not to use abrasive tools that could damage the surface.
Lubrication
Lubricating the tracks ensures seamless movement and minimises wear and tear:
– Silicone Spray Only: Apply a light coating of silicone spray to lubricate the track. Silicone spray is safe and effective, ensuring smooth operation without causing damage to the track material.
– Avoid Petroleum-Based Products: Do not use petroleum-based sprays or lubricants, as these can degrade materials and attract dirt, leading to further operational issues.
Precautions During Maintenance
– Remove Curtains: Always remove the curtains when cleaning or applying lubrication to the tracks. This helps to prevent damage to the fabric or mechanisms from cleaning solutions or sprays.
– Preventive Care: Regular inspections can help identify any potential issues like dirt build-up, misaligned runners, or worn-out components. Addressing these early will prevent further complications.
Repairs and Warranty
– If you experience operational issues with your tracking system, contact REILLYS for assistance. Our team of specialists is trained to resolve any issues safely and effectively.
– Avoid attempting repairs yourself unless explicitly shown the correct method by a REILLYS installer. Improper handling or adjustments may result in additional damage and will void the warranty.
Important Notes
– Proper maintenance will help prolong the performance and appearance of your tracks while ensuring smooth operation over time.
– Neglect, improper use, or unauthorised repairs can void any warranty claims. Always follow the care and maintenance guidelines provided to maximise the life of your products.
Motorised roller blinds provide an effortless and modern solution for light control and privacy. To ensure their proper operation and longevity, follow these comprehensive guidelines:
Initial Installation and Programming
– The motorised system must be installed and programmed by a qualified REILLYS Installer to ensure accuracy and functionality.
– Once installed, the system will be set up for smooth operation, eliminating the need for user intervention during installation.
Operating Instructions
– To operate the blinds, use either the wall-mounted switch or the remote control provided. Press the up or down button to raise or lower the blind to your preferred position.
– Once the blind reaches the desired height, press the button again to stop and halt the movement.
– Always press and wait for the blind to stop pressing again to reverse the blind’s direction, to avoid straining the motor or damaging the mechanism.
Key Reminders for Efficient Use
– Non-Directional Remote Control: The remote control does not require direct line of sight to the blind, allowing for flexible and convenient operation from anywhere within range.
– Avoid Obstructions: Ensure that no obstacles, such as door handles, window latches, windows are closed, or other objects, interfere with the base bar’s movement as the blind operates. These obstructions can damage both the fabric and the blind mechanism.
– Monitor Fabric Alignment: If the fabric begins to roll off to one side and risks making contact with the blind brackets, stop operation immediately and contact REILLYS for assistance. Continuing to use the blind in this condition may lead to further damage.
Safety Precautions
– Do not allow children to play with the remote controls, wall switches, or any aspect of the motorised blind system. The controls are not toys and improper use can lead to injury or damage to the product.
– Always disconnect the blinds from the power supply before undertaking any form of maintenance to ensure safety.
Important Note
– Regular monitoring and proper operation of your motorised blinds will help maintain the product’s performance while minimising the risk of damage or misalignment. For any concerns or issues, please contact REILLYS directly for professional assistance.
Manual roller blinds offer a simple and reliable way to control light and privacy in your space. To ensure smooth operation and prevent damages, please follow these comprehensive usage instructions:
Operating Instructions
1. Correct Positioning: Stand directly in front of the roller blind when operating the chain.
2. Smooth Chain Movement: Pull the chain straight up or down in a vertical motion. Avoid pulling the chain at an angle, as this can strain the mechanism and affect the clutch’s performance.
3. Protect the Fabric: Do not pull the chain across the face of the blind, as this may cause damage to the fabric or the system.
Precautions During Operation
– Avoid Obstructions: Ensure that the base bar of the blind moves freely and is not obstructed by items such as door handles, window latches, or protruding objects. These obstacles can damage the blind material and disrupt proper functioning.
– Observe Operating Limits: Operate the blind only within its upper and lower limits as designed. Avoid pulling the chain beyond these limits, as this can damage the chain driver and compromise the blind’s mechanism.
Safety Requirements
– Secure the Chain Tensioner: The chain must always be attached to a wall tensioner for safety purposes. This prevents accidental tangling and ensures compliance with child safety regulations.
– Controlled Operation: Handle the chain with steady and controlled movements. Do not use excessive force, as this may lead to unnecessary wear or damage to the components.
Additional Notes
– Proper and mindful use of your roller blinds will ensure longevity and smooth operation over time.
– Conduct periodic visual inspections to ensure the
Proper maintenance and cleaning are essential to preserve the appearance, functionality, and lifespan of your blinds. Follow these detailed instructions to keep your blinds in excellent condition:
Blind Maintenance
1. Prevent Damage from External Elements
– Always raise the blind if the window or door it covers is open to prevent potential damage caused by wind or rain. Strong gusts or moisture exposure can result in fabric tears or damage to the mechanism.
2. Regular Dust Removal
– Clean the base bar regularly using a feather duster or a damp cloth to remove dirt build-up and maintain its appearance.
– Dust the fabric on a regular basis with a feather duster or a vacuum cleaner fitted with a soft brush attachment. To prevent build-up, ensure you dust the top of the roller (while the blind is raised) where dust tends to accumulate. This will help avoid marks or stains becoming visible when the blind is down.
3. Removing Larger Dust Items
– For stubborn or larger dust particles, gently press masking tape onto the area, then lift it away to remove the debris without damaging the fabric.
4. Handle with Care
– Avoid folding, creasing, or compressing the fabric, as this may leave permanent marks that affect the blind’s appearance and functionality.
Blind Cleaning
While regular maintenance prevents excessive dirt accumulation, follow these cleaning guidelines for deeper cleaning when necessary:
1. Spot Cleaning
– Always test a small, inconspicuous area of the fabric with a mild detergent solution before proceeding to spot clean.
– Use a damp cloth (not wet) to gently dab the affected area. Avoid soaking the fabric, as excessive moisture could discolour or deform it.
2. Avoid Certain Methods and Products
– Do not dry clean your blinds, as the chemicals used in the process may damage the fabric or its coating.
– Do not use solvents or harsh cleaning agents, as these can stain or deteriorate the material.
– Avoid rubbing or scrubbing the fabric forcefully, as it may damage the surface or remove any fabric treatments.
3. Professional Cleaning Recommendation
– Where possible, it is highly recommended to engage the services of a specialised professional blind cleaner for thorough cleaning. Professionals have the expertise and equipment necessary to safely clean delicate or heavily soiled blinds without compromising the product’s integrity.
Important Notes
– Regular dusting and proper handling are key to maintaining the blinds’ aesthetic and operational quality.
– Ensure cleaning is done carefully to protect both the fabric and the blind’s mechanism.
– Professional cleaning is ideal for blinds with intricate fabrics, persistent stains, or extensive dirt build-up.
Motorised operation adds ease and precision to your Roman blinds. For safe and efficient use, please follow the guidelines below:
Installation and Setup
– All motors must be installed and, if required, programmed by qualified REILLYS installers to ensure proper functionality and avoid potential damage.
– Once installed, your motorised Roman blinds are set for seamless operation.
Operating Your Motorised Roman Blinds
1. Primary Function:
– Use either the remote control or the wall switch to operate the blinds.
– Press the up or down button to raise or lower the blind accordingly.
– Once the blind reaches your desired position, press the stop button to halt movement.
2. Directional Control:
– Always press the stop button before reversing the direction of the blind. Reversing direction without stopping may cause unnecessary strain on the motor and shorten its lifespan.
3. Ease of Use:
– The remote control is non-directional, meaning it does not need to be pointed directly at the blind for it to function, providing convenient flexibility during operation.
4. Obstruction-Free Operation:
– Ensure that the base bar of the blind is clear of obstructions such as door handles, window latches, or any objects that may interfere with the movement of the blind. Such obstructions can damage both the fabric and the blind’s operating system.
Troubleshooting
– Fabric Alignment Issues:
– If the fabric appears misaligned or uneven, stop using the blind and contact REILLYS immediately. Operating the blind in this condition may lead to further damage.
Safety Precautions
– Control Safety:
– Remote controls and wall switches should never be used as toys. Keep them out of reach of children to prevent accidents or damage to the system.
– Power Supply:
– Before performing any form of maintenance on your blinds, always disconnect them from the power supply to ensure safety.
Additional Notes
– Regular and proper operation will ensure the longevity and reliable performance of your motorised Roman blinds.
– For any operational concerns or technical support, contact REILLYS for professional assistance.
Manual chain-operated Roman blinds provide an elegant and functional way to control your space. To ensure smooth operation and to avoid damage, follow these detailed instructions:
Operating Your Chain-Operated Roman Blinds
1. Position Yourself Correctly
– Stand directly in front of the blind for safe and effective operation.
2. Releasing and Adjusting the Chain
– Untie the blind chain from the clasp to begin operation.
– Slowly and carefully release the chain, allowing it to roll into the headbox as you adjust the blind to your desired height.
– Once you’ve reached your preferred height (either raised or lowered), secure the chain back into the clasp to lock it in place.
3. Avoiding Obstructions
– Ensure the base of the blind is free from potential obstructions, such as door handles, window latches, or nearby objects, as these may interfere with smooth operation and damage the fabric or mechanism.
4. Handling Open Windows
– Do not lower the blind when the window beneath it is open. Open windows with airflow may cause the fabric to move or catch on handles, resulting in potential tears or damage to both the fabric and the system.
Precautions During Operation
– Force and Mechanism Safety:
– Always handle the chain with care. Do not tug or pull it with excessive force, as this can damage the chain mechanism and impair functionality.
– If the chain becomes jammed or difficult to operate, stop using the blind and contact REILLYS immediately for professional assistance. Continuing to operate a faulty system may lead to further damage.
– Fabric Protection:
– Never handle the blind by pulling or lifting the fabric directly. Doing so can cause damage to the fabric and mechanical components and will invalidate any warranty.
– For proper use, always operate the blind via the chain mechanism as intended.
Warranty Compliance
– Proper Use and Care:
– Any mishandling, misuse, abuse, alterations, or neglect of the blinds will void the warranty. Ensure you follow the recommended operation and care guidelines provided.
– Avoid manual “hitching” or forcing the blind into position, as this can cause irreparable damage.
Maintenance and Cleaning Advice
– Regular cleaning is essential to prevent dust and dirt build-up that could obstruct the blind’s movement or damage its components.
– Use a feather duster or a vacuum with a brush attachment to clean the fabric and chain mechanism gently.
– Inspect the chain periodically to ensure it remains smooth and operational. If any issues are detected, contact REILLYS for support.
By following these guidelines, your manual chain-operated Roman blinds will continue to function efficiently and remain in excellent condition for years to come. For any operational concerns or maintenance support, reach out to REILLYS for expert assistance.
Proper maintenance and cleaning of Roman blinds are essential to preserve their elegance and functionality. Follow these guidelines to ensure your blinds remain in excellent condition:
Roman Blind Maintenance
1. Regular Dust Removal:
– Prevent dust build-up by dusting the fabric routinely with a feather duster or a vacuum cleaner fitted with a soft brush attachment.
– Ensure the top of the blind is also dusted while the blind is raised. Dust accumulation in this area may mark the fabric, which becomes visible when the blind is lowered.
2. Removing Larger Dust Particles:
– For larger dust items, gently press masking tape onto the affected area and then lift it away. This technique removes stubborn debris without causing damage to the fabric.
3. Avoid Creasing the Fabric:
– Take care not to fold or crease the fabric during cleaning or handling. Creases can result in permanent marks, potentially diminishing the blind’s appearance.
Roman Blind Cleaning
While regular maintenance reduces the need for frequent cleaning, follow these steps when additional cleaning is required:
1. Spot Cleaning:
– Test any cleaning solution on an inconspicuous area of the blind to ensure it does not damage or discolour the fabric.
– For spot cleaning, use a damp cloth (not wet) with a mild detergent solution to gently dab the affected area. Avoid soaking the fabric.
2. Prohibited Cleaning Methods:
– Do not dry clean Roman blinds, as the chemicals used can damage the delicate fabrics or coatings.
– Avoid using harsh solvents or abrasive cleaners that may compromise the fabric’s durability and appearance.
– Do not rub or scrub the fabric vigorously, as this can cause wear or discolouration.
3. Professional Cleaning:
– Where possible, employ the services of a specialised professional blind cleaner. Professionals have the expertise and equipment necessary to clean delicate materials effectively without causing damage. This option is recommended for persistent stains or heavily soiled blinds.
Important Notes
– Consistent and gentle maintenance helps minimise the need for intensive cleaning and preserves the blinds’ aesthetic appeal and operational quality.
– Always handle the fabric cautiously to avoid unnecessary wear or damage.
– If in doubt about the appropriate cleaning method for your Roman blinds, consult a professional to safeguard their longevity.
Venetian blinds are a versatile and stylish option for controlling light and privacy. Proper operation, maintenance, and cleaning are vital to keep them in excellent condition. Follow these detailed instructions for effective care.
1. Position Yourself Correctly
– Stand directly in front of the Venetian blind for safe and accurate operation.
2. Operating the Chain Mechanism
– Pull the blind chain down gently to release it from the lock clasp.
– Slowly release the chain, allowing the slats to adjust until the blind is raised to your desired height.
– Once at the desired position, pull the chain to the side until you hear the lock clasp click, securing the blinds in place.
3. Operating with Care
– Always operate Venetian blinds cautiously, particularly in areas prone to damage, such as near kitchen sinks, behind stoves, bathrooms, or laundry rooms. Ensure slats are not exposed to heat, moisture, or abrasive substances, which can impair their functionality.
4. Prevent Wind and Dirt Damage
– To minimise risks of wind or dirt damage, do not leave the blinds down in front of open windows. Outdoor airflow can cause the slats to move uncontrollably, risking misalignment or damage.
Routine maintenance ensures your Venetian blinds maintain their appearance and functionality. Cleaning methods vary depending on the material; please follow the specific instructions for your blind type.
Metal Venetian Blinds
1. Regular Dust Removal:
– Prevent dust accumulation by dusting the slats weekly using a feather duster or a gentle brush.
2. Removing Soiling:
– For soiled slats, use a sponge or cloth soaked in warm water containing a mild dishwashing detergent. Carefully wipe each slat to remove dirt or grime.
– Rinse the slats with clean water and ensure they are dried properly to prevent watermarks or streaks on the metal surface.
3. Professional Cleaning Option:
– For thorough cleaning or stubborn marks, consider using a specialised professional cleaner equipped to safely handle Metal Venetian Blinds.
Timber Venetian Blinds
1. Dusting:
– Dust the slats gently on a routine basis using a feather duster, gentle brush, or vacuum cleaner with a soft brush attachment.
2. Avoid Moisture:
– Do not expose Timber Venetian blinds to excessive moisture. Cleaning should be dry unless absolutely necessary, to avoid damaging the wood.
Cedarline & Timberline Venetian Blinds
1. Removing Soiling:
– Light soiling can be removed with a sponge or cloth dampened in lukewarm water and mild detergent. Take care not to oversaturate, as excessive water can damage the wood.
2. Allow Proper Drying:
– After cleaning, allow the blinds to dry completely while hanging to prevent warping or damage.
Techwood Venetian Blinds
1. Simple Cleaning:
– Wipe down the slats with a cloth dampened in a mild soap solution. This is sufficient for routine care of Techwood blinds.
2. Moisture Resistance:
– Techwood is typically more moisture-resistant than traditional wooden blinds, but care should still be taken to avoid over-soaking during cleaning.
Additional Notes
– Routine Inspection: Regularly inspect your Venetian blinds for signs of wear or operational issues. Contact REILLYS for assistance if you notice any damage or require professional maintenance.
– Avoid Harsh Products: Do not use abrasive materials, harsh chemicals, or solvent-based cleaners on any Venetian blinds, regardless of material, as these can damage the finish or degrade the material quality.
– Professional Cleaning Recommendation: For particularly delicate materials or blinds exposed to heavy soiling, professional cleaning services are recommended to avoid accidental damage.
By adhering to these guidelines, you can maintain the durability, functionality, and polished appearance of your Venetian blinds. Contact REILLYS for expert support or additional advice on keeping your blinds in pristine condition.
Proper handling and operation are critical to maintaining the performance and appearance of your plantation shutters. Follow these steps and precautions:
1. Pre-Operation Guidelines:
– Ensure the blades are fully closed before operating hinged, sliding, or bi-folding shutters. This prevents damage to the blades during movement or transitions within the frame.
2. Guides, Buffers, and Magnetic Catches:
– Guides, buffers, and magnetic catches are integrated to adjust for natural panel movement within the frame.
– When opening or closing panels, gently assist by lifting them into place against the magnetic catch, ensuring a secure and smooth transition.
3. Preventing Damage During Use:
– Do Not Slam: Avoid slamming the shutters closed as it may damage both the panel and the framework.
– No Added Weight: Refrain from swinging, leaning on, or placing additional weight on the panels, as this can weaken or damage the hinges and the frame.
– Blade Safety: Never place hands or objects between the blades to operate windows. Open the panels entirely to prevent damage or breakage of the blades, which is not covered under warranty.
4. Blade Adjustment:
– Always use two hands on separate blades when adjusting to distribute the load evenly. This method protects the tilt rod and ensures smooth movement.
– Blade adjustments should move freely without resistance. If adjustments feel stiff, inspect for obstructions or check the tension screws located on the side of the panel and adjust them as needed.
Regular cleaning plays a key role in keeping plantation shutters looking immaculate and functioning properly. Follow these maintenance instructions:
1. Routine Cleaning:
– Dust and clean shutters regularly using a slightly damp, soft cloth to remove surface dust. This prevents the buildup of dirt and debris.
– For shutters with tracking systems, ensure tracks are free from dirt or grit to promote smooth operation.
2. Removing Stubborn Dirt and Stains:
– For more difficult dirt or stains, use a cloth dampened with a diluted dishwashing liquid solution. Avoid over-wetting the cloth or the shutters.
– After cleaning, wipe down with fresh water to remove any remaining cleaning solution. Ensure the shutters are thoroughly dry to prevent water damage.
3. Prohibited Cleaning Methods:
– Never use the following to clean shutters, as they can cause permanent damage:
– Hot water
– Alcohol
– Silicon-based sprays
– Harsh cleaning agents (e.g., gumption, steel wool, or abrasive pads)
– Applying undue pressure or weight while cleaning should be avoided to prevent misalignment or damage to the shutters.
4. Tracking Systems (If Applicable):
– Tracks may accumulate dirt and grit over time. Clean them regularly to ensure smooth operation.
– Use a silicone spray for lubrication on a monthly basis where necessary. Avoid petroleum-based sprays, which can damage materials.
Important Notes
– For continued smooth operation, regularly inspect your shutters for signs of wear or misalignment and address any issues promptly.
– Proper cleaning and operation practices will help preserve the shutters’ aesthetic appeal and structural integrity for years to come.
– If shutters require repair or adjustment, contact REILLYS for professional assistance to avoid issues that might void your warranty.
External louvres and shutters are a durable and stylish addition to any property, offering superior light and airflow control while enhancing thermal and aesthetic value. Proper operation, maintenance, and cleaning are essential to ensure these outdoor systems deliver optimal performance and longevity.
Operation Guidelines
Correct usage of external louvres and shutters is key to maintaining their structural integrity and functionality. Follow these steps below:
1. Pre-Operation Checks:
– Ensure no obstructions, such as nearby walls, plants, or foreign objects, are blocking the movement of louvres or shutters.
– Confirm that all moving parts, including hinges, tracks, or motorised mechanisms, are free from dirt or debris before operation.
2. Manual Operation:
– For manually operated louvres or shutters, use the installed handle, lever, or cord system to adjust the blades or panels. Avoid excessive force or jerking movements to prevent damage to internal mechanisms.
3. Motorised Operation:
– Use the remote control or wall switch to operate motorised systems. \n
– Press the up or down button to open or close the shutters or adjust the louvre blades.
– Stop the mechanism before reversing direction to avoid strain on the motor.
– Always disconnect from the power supply before undertaking any maintenance.
4. During High Winds or Storms:
– For safety, external shutters and louvres should be fully closed during high winds or storms to protect the system and surrounding property from potential damage.
Maintenance Guidelines
Routine maintenance ensures your external louvres and shutters function smoothly and maintain their aesthetic appeal. Use these recommendations:
1. Inspect Moving Parts:
– Periodically examine hinges, tracks, and pivot points to ensure they are free from dirt, grit, or corrosion.
– Apply a silicone-based spray lubricant to moving parts where necessary. Avoid petroleum-based lubricants, which can attract dirt and result in wear and tear.
2. Tighten Loose Hardware:
– Check and tighten screws, bolts, and brackets to ensure the system remains secure and aligned, especially after extreme weather conditions.
3. Preventive Care:
– Protect the system from prolonged exposure to saltwater spray and pollutants (especially in coastal regions) by rinsing with fresh water regularly.
– Repaint or reseal wooden components or rust-prone areas if fading, cracking, or corrosion is present.
Cleaning Guidelines
Proper cleaning restores the appearance of your external louvres and shutters while minimising wear. Follow these techniques tailored to specific materials:
1. Aluminium or Metal Shutters & Louvres:
– Clean monthly with a damp, soft cloth or sponge moistened with mild soapy water. Avoid abrasive cleaning tools that can scratch the surface coating.
– Rinse thoroughly with clean water and wipe dry to prevent water spots or residue.
– For powder-coated finishes, use a specialised cleaning agent recommended by the manufacturer to protect the coating.
2. Timber or Timber Composite Shutters:
– Dust weekly with a feather duster or soft brush to avoid debris accumulation.
– Clean stains with a lightly dampened cloth and a diluted wood-safe detergent. Avoid excess water exposure to prevent warping or swelling.
– Reapply wood treatment or sealant periodically to ensure resistance to UV radiation, moisture, and pests.
3. PVC or Plastic Shutters & Louvres:
– Wipe down surfaces with a cloth dampened in warm, soapy water. This prevents discolouration caused by dirt, pollution, or UV exposure.
– Avoid the use of solvents or harsh chemicals that may crack or degrade the plastic material.
4. Glass Louvres:
– For systems with glass louvre blades, clean them with a glass-safe solution and a microfibre cloth to avoid streaks or scratches.
– Inspect seals and gaskets to confirm the system remains weatherproof.
Additional Notes
– Always ensure proper handling during operation and cleaning to prevent undue stress on components.
– If repairs or adjustments are required, contact a qualified professional rather than attempting repairs yourself to ensure compliance with any warranty terms.
– Regular care and timely maintenance will significantly extend the lifespan and functionality of your external louvres and shutters.
Privacy tracks and bedscreen curtain systems offer both functionality and versatility, ensuring privacy and efficient space management. By following proper operation, maintenance, and safety guidelines, these systems can provide reliability and longevity.
Operation Guidelines
Proper use of privacy tracks and curtains ensures seamless operation while minimising wear and tear. Follow these instructions for safe and efficient operation:
1. Initial Setup:
– Confirm that the curtain hooks are securely attached to the track’s runners. These hooks can be found at the top of the curtain heading and must be properly integrated with the runners housed within the track profile.
– For installations conducted by REILLYS, this step will already be completed unless you have opted for a supply-only service.
2. Curtain Movement:
– Curtains can be moved by gently pulling the fabric edge across the track to guide the curtain in the desired direction.
– For enhanced control, a flick stick (curtain wand) may be used if purchased.
– Important: Avoid using excessive force when sliding the curtain to prevent damage to either the fabric or the track system.
3. Avoid Improper Uses:
– Tracks should only be used for their intended purpose of supporting curtains. Never use them to hang clothing or other items, as this can damage the system and void the warranty.
– Keep clothing, body parts, or foreign objects away from the tracks and runners to ensure safe operation at all times.
4. Troubleshooting Movement Issues:
– If the runners appear jammed or the curtain doesn’t slide smoothly, do not force movement. Contact REILLYS immediately for assistance to avoid permanent system damage.
Regular maintenance of privacy tracks is essential for preserving functionality and appearance. Follow these steps to ensure optimal operation:
1. Cleaning the Tracks:
– Dust the tracks frequently using a soft cloth or a vacuum cleaner with a brush attachment to remove dirt and debris.
– For deeper cleaning, wipe the tracks gently with a damp cloth.
2. Lubrication:
– Apply a small amount of silicone spray to the tracks where required to maintain smooth curtain movement.
– Do not use petroleum-based lubricants, as these can attract dirt and degrade components over time.
3. Precaution During Cleaning:
– Always remove the curtains before cleaning or applying lubrication to the tracks. This prevents accidental staining or damage to the fabric during the cleaning process.
4. Repair and Adjustments:
– If problems occur with the functioning of the track system, avoid conducting repairs independently. Instead, contact a REILLYS installer, as improper operation or repairs may invalidate the warranty.
Important Note: Consistent maintenance will significantly prolong the life of the product while ensuring it continues to function as designed.
Anti-ligature brackets are a critical safety feature in privacy track systems, particularly for healthcare or high-risk environments. These guidelines ensure proper maintenance and compliance with safety standards:
1. Loading & Safety Standards:
– No part of the anti-ligature installation should withstand a vertically downward force greater than 400 Newtons (approximately 40kg). Most readings typically range between 15–30kg, depending on the setup and bracket proximity.
2. Product Specifications:
– Wall-fix brackets are constructed from unbreakable polycarbonate and feature smoothly contoured, angled surfaces for enhanced safety.
– Aluminium tracks are designed to span up to 2.5m between brackets, supporting functionality and structural durability.
3. Testing & Visual Inspections:
– In accordance with NHS Estates guidelines, load-release systems must undergo testing and maintenance on an annual basis to ensure consistent performance and durability.
– Perform visual inspections regularly to identify any potential tampering, damage, or wear on brackets or fittings.
4. Cleaning Recommendations:
– Clean brackets with a pH-neutral hospital-grade disinfectant to maintain their coating and prevent rust formation.
– Avoid using harsh cleaning agents that may deteriorate the bracket’s surface integrity or affect its functionality.
5. Magnetic Fields:
– Keep sensitive electronic equipment at least 15cm away from the underside of the brackets to avoid magnetic field interference that may cause damage to electronics.
Safety Warning: Articles suspended from the Kestrel Magnetic Suspension System will release when pulled. By design, all load-release devices may cause damage when operated. Users should ensure items are suspended appropriately in line with safety considerations.
Additional Notes
– Warranty Compliance: Any mistreatment, misuse, or unauthorised repairs of the track system or brackets will void the warranty. Operate and maintain the system as per REILLYS guidelines to ensure its warranty remains valid.
– Professional Assistance: Contact REILLYS for professional maintenance or repairs to avoid complications and ensure the product performs as intended.
Bedscreen or privacy curtains provide essential functionality and privacy in settings like hospitals, clinics, and specialised facilities. Proper operation, handling, and upkeep are essential to maintaining their longevity and hygienic appeal.
Operation Guidelines
To ensure smooth and safe operation of bedscreen or privacy curtains, follow these steps:
1. Initial Setup:
– Confirm that the curtain hooks are securely attached to the track’s runners. Hooks should be aligned at the curtain heading and inserted into the track profile.
2. Curtain Movement:
– Curtains can be moved along the track using the fabric edges to guide them.
– Operate gently and avoid using excessive force or tugging, which may damage the curtain fabric or the track system.
3. Safety in Handling:
– Avoid placing foreign objects or body parts near the curtain system to prevent entanglement or damage.
– Ensure that curtains operate smoothly without any obstructions from adjacent objects or furniture.
4. Prohibited Uses:
– Do not use privacy curtains for unintended purposes such as hanging heavy objects. This may damage the fabric, hooks, or tracking system and void warranty coverage.
5. Troubleshooting Movement Issues:
– If you encounter difficulty sliding the curtain, avoid applying excessive pressure. Contact REILLYS for a professional review to prevent further damage.
Maintenance Guidelines
Routine maintenance ensures that privacy curtains remain in excellent condition, contributing to a hygienic and visually pleasing space.
1. Regular Dust and Dirt Removal:
– Dust curtains and tracks regularly using a microfibre cloth, duster, or a vacuum cleaner with a soft brush attachment. This prevents the accumulation of debris that may impede smooth operation.
2. Inspect Hardware Components:
– Periodically inspect curtain hooks and runners for wear or misalignment. Replace damaged components immediately to prevent operational issues.
4. Avoid DIY Repairs:
– Do not attempt curtain track repairs unless explicitly trained by REILLYS. Improper maintenance can void warranties and lead to further damage.
Cleaning Guidelines
As bedscreen and privacy curtains are often used in institutional or healthcare settings, regular cleaning is crucial to promote hygiene and ensure fabric longevity.
1. Refer to Care Labels:
– All REILLYS privacy curtains include sewn-in instructions detailing specific cleaning requirements based on the fabric type. Always consult the label before cleaning.
2. Washing Instructions:
– Professional Cleaning: Where possible, engage professional laundering services equipped to manage healthcare-grade fabrics.
– Spot Cleaning: For small stains, use a damp cloth with mild detergent, ensuring not to oversaturate the fabric. Test on an inconspicuous area before full application.
3. Disinfection and Hygiene Standards:
– In healthcare or high-use settings, follow industry protocols for sterilisation and sanitisation. Use disinfectants appropriate for curtain fabrics to maintain cleanliness without compromising material integrity.
4. Avoid Harsh Chemicals:
– Never use abrasive cleaners, bleach, or strong chemicals that may discolour or weaken fabrics.
Additional Notes
– Privacy curtains used in institutional spaces should comply with fire safety regulations and antimicrobial fabric standards where applicable. REILLYS privacy curtains are designed with these requirements in mind.
– Curtains should be inspected and cleaned regularly to meet hygiene and safety standards, especially in high-traffic environments such as hospitals or clinics.
– Contact REILLYS for professional advice or servicing if operational challenges or cleaning uncertainties arise.
Characteristics: Luxurious fabrics that are delicate and require extra care.
– Pre-Cleaning: Remove all hooks, rings, and trims to avoid damage during cleaning.
– Cleaning Instructions: Gently vacuum the fabric regularly using an appropriate attachment to prevent dust buildup.
– Prohibited Methods: Do not wash or iron velvet or silk fabrics.
– Shrinkage Risk: Fabric may shrink by up to 3%.
Characteristics: Fabrics prone to shrinkage and fading if exposed to sunlight.
– Sunlight Protection: Use linings or shading devices to prevent fading from sun exposure.
– Pre-Cleaning: Remove hooks, rings, and trims before cleaning.
– Cleaning Instructions: Gently vacuum regularly using the correct attachment.
– Ironing: Use a warm iron when needed.
– Prohibited Methods: Do not wash these fabrics.
– Shrinkage Risk: Fabric may shrink by up to 3%.
Characteristics: Absorbent fabrics that require careful washing and drying.
– Pre-Cleaning: Remove hooks, rings, and trims before cleaning.
– Cleaning Instructions:
– Wash by hand in warm water.
– Do not bleach or tumble dry.
– Allow curtains to drip dry in the shade immediately after washing.
– Hang curtains by their hooks to dry for best results.
– Ironing: Use a warm iron lengthways on the fabric.
– Prohibited Methods: Do not delay drying.
– Shrinkage Risk: Fabric may shrink by up to 3%.
Characteristics: Delicate fabrics requiring extra care during cleaning.
– Pre-Cleaning: Remove hooks, rings, and trims before cleaning.
– Cleaning Instructions:
– Wash by hand in warm water.
– Do not rub or wring fabrics.
– Do not bleach or tumble dry.
– Drip dry in the shade for the best outcome. Do not use pegs or fold over clothes lines.
– Hang curtains by their hooks to dry.
– Ironing: Use a warm iron lengthways.
– Prohibited Methods: Do not dry clean (`X`).
– Shrinkage Risk: Fabric may shrink by up to 3%.
Characteristics: Durable, easy-care fabrics requiring regular cleaning.
– Pre-Cleaning: Remove hooks, rings, and trims before cleaning.
– Cleaning Instructions:
– Wash by hand in warm water.
– Do not rub or wring fabrics.
– Do not bleach.
– Drip dry in the shade and hang by hooks to dry while damp.
– Ironing: Use a warm iron to finish.
– Prohibited Methods: Do not dry clean (`X`).
– Shrinkage Risk: Fabric may shrink by up to 3%.
Characteristics: Synthetic fabrics, lightweight and easily maintained.
– Pre-Cleaning: Remove hooks, rings, and trims before cleaning.
– Cleaning Instructions:
– Wash by hand in warm water with mild detergent.
– Do not rub or wring fabrics.
– Do not bleach or tumble dry.
– Drip dry in the shade. Hang curtains by their hooks to dry and rehang while damp.
– Ironing: Cool iron if needed. Do not steam iron or apply high-pressure pressing.
– Shrinkage Risk: Fabric may shrink by up to 3%.
Characteristics: Heavyweight fabrics with special coatings to enhance durability.
– Pre-Cleaning: Remove hooks, rings, and trims before cleaning. Curtains are heavy when wet.
– Cleaning Instructions:
– Vacuum regularly with an appropriate attachment.
– Spot clean cautiously, testing cleaning solutions on a hidden area.
– Avoid excessive rubbing or abrading of surfaces.
– Hand wash in cool-to-warm water (max. 40°C) with mild detergents, such as wool-specific solutions.
– Do not bleach, soak, rub, or wring the fabric. Drip dry in the shade.
– Avoid folding coated sides or curtains touching during drying.
– Ironing: Press on the fabric side only; do not iron or press the coated side.
– Prohibited Methods: Do not use domestic washing machines or dry clean (`X`).
– Shrinkage Risk: Fabric may shrink by up to 3%.
Characteristics: High-durability fabric designed to withstand heavy use while maintaining a sleek finish.
– Pre-Cleaning: Remove hooks, rings, and trims before cleaning.
– Cleaning Instructions:
– Vacuum gently with appropriate attachments as regular care minimises additional cleaning requirements.
– Spot clean cautiously, testing solutions on a concealed surface.
– Wash by hand in cool-to-warm water (max. 40°C) with mild detergents.
– Do not bleach, soak, rub, or wring. Drip dry in the shade.
– Hang by hooks during drying to prevent coated sides from touching.
– Ironing: Iron only on the fabric side using a warm setting. Do not iron or steam the coated side.
– Prohibited Methods: Do not dry clean (`X`), and do not use pegs or fold over clothes lines.
– Shrinkage Risk: Fabric may shrink by up to 3%.
– Always handle fabric gently to avoid unnecessary wear or damage during cleaning and maintenance.
– Follow fabric-specific instructions diligently to preserve quality, reduce shrinkage risk, and extend the lifespan of your curtains.
– Professional cleaning is recommended for fabrics requiring specialised care or heavy soiling.
If you need further assistance with any care codes or specific fabric cleaning advice, do not hesitate to consult a REILLYS professional. Let me know if you’d like this content refined further!